Harnessing Technology to Strengthen the Human Connection in Independent Pharmacy
Technology is the very key to helping independent pharmacies remain vital, personalized healthcare hubs. When used strategically, technology frees up staff time.
Pharmacy Operations
Strategies for optimizing daily pharmacy workflows and improving organizational efficiency. Learn how to adapt your operations to manage staffing challenges, high-volume demand, and technical transitions while maintaining a high standard of patient care and safety.
Pharmacy Business Models
Synergen Rx Launches New Website to Elevate Specialty Pharmacy Experience for Patients, Providers, and Manufacturers
News | Synergen Rx, a national specialty pharmacy focused on delivering high-touch care for complex and rare disease patients, has announced the launch of its newly redesigned website.
Pharmacy Business Models
Pharmacy Team Members as “Centers of Revenue”
Med sync provides a realistic view of multiple ways for the advanced skill sets to be used for pharmacy workflow so that they drive revenue.
Lumistry® Announces Voice AI Assistant: An AI-Powered Intelligent Voice Agent (IVA) That Enhances Caller Experience With Conversational Support
News | New intelligent voice assistant helps pharmacies deliver a faster, more intuitive caller experience while reducing phone interruptions for their teams.
Pharmacy Operations
SoftWriters Launches FrameworkLTC+™ to Power Next-Era of AI-Driven Pharmacy Operations
News | SoftWriters has launched FrameworkLTC+, a native, AI-driven automation solution for LTC pharmacies. By integrating clinical-grade AI into the core platform, it automates manual workflows like order entry, ensuring enterprise-scale accuracy and allowing teams to focus on care.
Pharmacy Operations
Reducing Medication Errors in LTC: A Data-Driven Approach to MMRs
Guest Content | With more medications per patient and increasing regulatory scrutiny, a data-driven medication management review process is essential to ensure safe, effective care. Here’s how FrameworkInsight can help pharmacies stay ahead.
Pharmacy Operations
Enhancing LTC Pharmacy Cybersecurity
Guest Content | Cybersecurity in LTC pharmacies requires both technology and leadership. Learn how leaders can protect sensitive patient data and infrastructure, and ensure long-term success, by implementing robust access controls and a culture of accountability.
Cost-Plus: Rewriting the Prescription for Drug Pricing
While traditional independent pharmacies are closing their doors, new cost-plus pharmacies are opening theirs. The cost-plus model is a radically simplified model that provides unmatched transparency into drug pricing.
Pharmacy Operations
Why Artificial Intelligence Initiatives Fail
Guest Content | Most AI projects fail by chasing hype over workflow. SoftWriters’ Zach Hanson explains how LTC pharmacy automation success is about quiet, reliable systems that work behind the scenes to reduce errors and improve patient outcomes.
Pharmacy Technology
Long-Term Care Pharmacy: A New Era of Innovation and Efficiency
How three pharmacies are growing with long-term care (LTC) by expanding their services, leveraging technology and specialized workflows, and address medical complexity in both residential and at-home LTC settings.
Healthcare Compliance
FDA Moves to Standardize National Drug Code (NDC) with New 12-Digit Format
News | The FDA is moving to a standard 12-digit NDC format. This shift aims to modernize drug listings and reduce medication errors, requiring significant updates to pharmacy management systems nationwide.
Pharmacy Operations
Get Ready for MHA Connect: SoftWriters among Speakers, Exhibitors at Reimagined Event
Join SoftWriters at MHA Connect 2026 in Orlando, March 16–18! Visit booth #621 for FrameworkLTC® demos and catch CEO Scott Beatty and VP Danielle Greer discussing AI and the future of LTC pharmacy. Discover how our technology strengthens operations and improves resident outcomes.