Technology: A Pharmacist's Strategic Ally
Pharmacy technology is acting as a strategic ally, enabling pharmacies to make this transition away from repetitive tasks and create a care shift that allows staff to focus on high-impact clinical interventions.
The independent pharmacy landscape has a wide array of technology available to it, from the latest and most modern iterations of dispensing software and dispensing automation to cutting-edge AI (artificial intelligence)-enabled tools, all of which can be key allies in the strategic effort to fundamentally redefine the role of the pharmacist from a manual dispenser of medications to a high-value clinical provider.
We checked in with two pharmacists, Pawel Sierbinski and Kyle Lomax — both of whom serve on the National Community Pharmacists Association Committee on Technology — and industry expert Megan Urban to find out how pharmacy technology is acting as a strategic ally, enabling pharmacies to make this transition away from repetitive tasks and create a care shift that allows staff to focus on high-impact clinical interventions.
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- The Exact Tech Stack: The specific AI, cloud-based systems, and automation tools Pawel Sierbinski and Kyle Lomax use to eliminate manual entry and streamline their workflows.
- Actionable Growth Strategies: How to successfully launch and scale virtual health programs and specialty care models without completely overhauling your current IT infrastructure.
- The "Great Care Shift": Learn from Outcomes' Megan Urban about leveraging technology to protect your bottom line, avoid unsellable inventory, and elevate your staff's role in the community.
Don't let your practice fall behind the innovation curve.
Strategic Philosophies
The first thing is actually to view technology as a strategic ally rather than a threat. Over the years, pharmacists have wrestled with worries about technology interfering with the personal connection with patients, and pharmacy staff have voiced concern about being replaced by automation.
