Independent Pharmacies: Is Your Pharmacy Software About To Shut Down?

Independent pharmacies all over the country have been receiving sunset notices about their pharmacy software over the last decade and it has not stopped! | Sponsored

It keeps happening — Independent pharmacies all over the country have been receiving sunset notices about their pharmacy software over the last decade and it has not stopped!

Is your software next?

Most recently, RxDispense let their clients know they plan to stop supporting the product this summer, leaving users scrambling looking for a replacement.

The pharmacy software industry has seen countless sales and consolidation over the past few years. With these consolidations has come increased pricing and even new fees most are not aware of, such as PioneerRx charging a “usage fee” of 8.6 cents per Rx sold, including cash prescriptions!

It seems almost every year another vendor announces their acquisition by billion dollar private equity, leaving you to wonder if the pharmacy software product you’ve come to know and love could be the next to be shut down and sunset.

The Question Is, Who Can You Trust Long Term?

How do you avoid making the wrong decision and ending up in the same predicament down the road? If you find yourself in the position that your vendor has sold off, and if you’re being pushed to move to another pharmacy system that vendor owns, you need to do your research in order to find the right partner for your pharmacy.

Do not settle on their other software product just because they offered you to change over at little to no cost, as many pharmacy owners have regretted not doing further research prior to making such a decision.

There are still a handful of independently owned pharmacy software vendors on the market who remain laser focused on providing independent pharmacy with the level of service it deserves.

Independent, Family-Owned

As the owner of an independent, family-owned business you should care who you are doing business with. As an example, Datascan has been family owned since 1981. In fact, it’s second generation family owned. Some additional insight into the company: Datascan’s owner is 47 years old, and the vice president is 39 — nowhere near retirement, and focused on the future!

The company’s history, the team's dedication, and the hundreds of 5.0 star reviews across the internet speaks volumes. But to take it a step further, their commitment to providing pharmacy owners affordable solutions coupled with the most updated features and technology, is a true testament to their dedication to independent pharmacy.

They are not here to nickel and dime you, and are one of the best priced pharmacy software packages on the market today. Many of their clients have been with Datascan for decades, and for a reason. If you find yourself in a situation where your vendor is trying to push you to a different software product they own, that is a telltale sign that they plan to sunset that product too. If you find that you're paying more, the support is not what it was, or you receive a dreaded shutdown notice, it is worth every minute of your time to call Datascan and see what they can do for you.

“Is My Software Next?”

Pharmacy owners — if the billion dollar private equity owned software vendor you’re currently with isn’t making you happy, what makes you think another large private equity owned vendor will?

If you find yourself wondering “is my software next?”, start doing your research. Independently owned software vendors focus on you, your needs, and the sustainability of independent pharmacy. Datascan offers one of the most robust pharmacy software suites on the market today. They have an industry leading mobile app for your patients, and a cutting edge delivery app to manage pharmacy deliveries. The pharmacy software itself has countless features built in, but also includes a robust compounding module and LTC module built in, at no additional cost — so whether you are doing compounding or LTC today, or may decide to add it to your business model in the future, the technology is there to run your business and help it grow.

Why would you continue to overpay for your pharmacy software, get subpar service, get nickel-and-dimed for everything — only to wonder what happens when they sell to the next billion dollar corporation? (That is what Private equity typically does, it's how they make their investors money!) Perhaps it's time to do a comparison and see what an independently owned software vendor like Datascan can do for you.

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