Five Pharmacy Pain Points – And The Technology Solutions That Can Minimize Their Impact

Topics including DIR fees, reimbursements, time constraints, regulatory requirements, and profitability are top of mind today, and this list seems to grow with every pharmacist you speak with.

Introduction

Pharmacists ranked near the top of Gallup’s 2023 list of “most ethical” professions, coming in third after nurses and doctors, with 58 percent of respondents giving pharmacists either a “very high” or “high ranking.”  These sentiments seem to affirm findings of a survey by the Columbia University Mailman School of Public Health, which found almost 80 percent of patients said they consider their pharmacist “an integral part of their healthcare team.”

The high regard patients have for their pharmacists is certainly justified, given the front-line role pharmacists have in not just ensuring patients receive their medications, but in providing an increasing array of health-related services.  And while patient care will always come first, pharmacists must also contend with the multiple day-to-day challenges that affect ph…