PTMReview May/June 2026 Issue
The May/June 2026 PTMR spotlights pharmacy's healthcare hub era. Learn how eCare plans & automated workflows drive point-of-care testing revenue, explore voice AI with Lumistry One, and discover clinical automation tools from Outcomes.
In this edition of Pharmacy Technology & Management Review...
We examine pharmacy’s rapidly unfolding "hub era," exploring how forward-thinking practices are moving beyond traditional medication dispensing to position themselves as central community health destinations.
From scaling profitable, service-based clinical revenue through point-of-care testing and eCare plans to deploying cutting-edge voice AI and unified modular software, we showcase the technology and strategies empowering pharmacies to thrive as healthcare hubs.
Inside This Issue...
Beyond the Fill: How Pharmacies Can Thrive as Healthcare Hubs Maggie Lockwood explores how pharmacists are leveraging modern clinical technology, from automated workflow templates to eCare plans, to scale profitable services like vaccines and POC test-and-treat.
Clinical Opportunities and Automation with Outcomes Kevin Boesen, R.Ph., highlights how Outcomes equips pharmacists with clinical tools to demonstrate value to payers and providers while keeping pharmacy practice viable.
From IVR to Voice AI and Beyond PTMR’s Will Lockwood speaks with Tim Gill and Chip Simmons of Lumistry about their new unified platform, Lumistry One, and how voice AI removes friction across IVR, web, and patient tools.
Pharmacy's Hub Era: Modernizing a Proven Model Dr. Timothy Aungst outlines how state regulations and societal needs allow pharmacies to unlock diversified revenue streams by becoming primary destinations for common and chronic care.
The Health Hub: Build It, They Will Come! Christine Cline-Dahlman shares actionable steps for community pharmacists to build out service-based healthcare hubs.
Departments And Columns:
Publisher’s Window: "The Next Big Thing" — looking ahead at emerging healthcare trends.
Viewpoints: "RAPID to Shorten Coverage Timeline for Devices" — analyzing regulatory shifts in medical device coverage.
Catalyst Corner: "Innovation Drives Healthcare Spending" — examining the economic forces behind clinical tech.
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