ComputerTalk Associates, Inc.; ComputerTalk for the Pharmacist; and Pharmacy Technology & Management Review Privacy Policy

Effective Date: May 27, 2025

This Privacy Policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as described in US privacy law and information security, and similar concepts in global data protection regulations (such as "personal data" under the GDPR), is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context.

Please read our Privacy Policy carefully to get a clear understanding of how we collect, use, protect, or otherwise handle your Personally Identifiable Information in accordance with our website and applicable privacy laws.

1. What Personal Information Do We Collect?

We may collect the following personal information from individuals who visit our website, blog, or use our app:

• Contact Information: Name, email address, mailing address, phone number.

• Interaction Data: Information you provide when subscribing to a newsletter, responding to a survey, filling out a form, or entering information on our site.

• Technical Data: Information about your device and Browse activity, including IP address, browser type, operating system, and Browse patterns. This is primarily collected through cookies and similar technologies.

2. When Do We Collect Information?

We collect information from you when you:

• Subscribe to a newsletter.

• Respond to a survey.

• Fill out a form on our site.

• Register on our site.

• Make a purchase or inquire about our products/services.

• Engage in live chat, email, or phone inquiries.

3. How Do We Use Your Information?

We may use the information we collect from you for the following purposes:

• Personalization: To personalize your experience and deliver content and product offerings in which you are most interested.

• Website Improvement: To improve our website and services to better serve you.

• Communication: To send periodic emails regarding your orders, products, services, or to follow up on inquiries.

• Marketing & Promotions: To send newsletters, marketing communications, and inform you about other products and services that may be of interest to you, in accordance with your preferences.

• Analytics: To analyze site traffic and user interactions to understand user behavior and optimize our services.

4. Legal Basis for Processing (for EU/EEA users):

If you are located in the European Union (EU) or European Economic Area (EEA), we process your personal data based on the following legal grounds:

• Consent: Where you have given us explicit consent for specific processing activities (e.g., subscribing to a newsletter). You have the right to withdraw your consent at any time.

• Legitimate Interests: Where processing is necessary for our legitimate interests, provided these interests are not overridden by your fundamental rights and freedoms (e.g., improving our website, sending relevant marketing communications, fraud prevention).

• Contractual Necessity: Where processing is necessary for the performance of a contract with you or to take steps at your request prior to entering into a contract (e.g., fulfilling an order).

• Legal Obligation: Where processing is necessary for compliance with a legal obligation to which we are subject.

5. How Do We Protect Your Information?

We are committed to protecting your personal information. We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your information.

• Security Measures: Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential.

• Encryption: All sensitive information (e.g., credit card details, though we primarily use gateway providers) you supply is encrypted via Secure Socket Layer (SSL) technology.

• Malware Scanning: We use regular Malware Scanning to protect our systems.

• Payment Processing: All transactions are processed through a gateway provider and are not stored or processed on our servers directly. We do not ask for or store credit card numbers on our servers.

6. Do We Use ‘Cookies’?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information.

We use cookies to:

• Understand and save user preferences for future visits.

• Help us compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future.

• Potentially track advertisements (e.g., for remarketing purposes).

We may also use trusted third-party services that track this information on our behalf.

Your Choices Regarding Cookies: You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. As each browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.

If you turn cookies off, it typically will not affect the user’s experience on our site, though some functionalities related to personalized content or advertising may be limited.

7. Third-Party Disclosure

We do not sell, trade, or otherwise transfer your Personally Identifiable Information to outside parties unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.

We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

8. Third-Party Links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

9. Google Services

We use Google services, including Google AdSense Advertising and Google Analytics. Google’s advertising requirements are based on Google’s Advertising Principles, designed to provide a positive experience for users.

• Google AdSense: We use Google AdSense Advertising on our website. Google, as a third-party vendor, uses cookies to serve ads on our site. Google’s use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.

• Google Analytics: We use Google Analytics to understand website usage. We have implemented the following Google Analytics Advertising Features:

  • Remarketing with Google AdSense

  • Google Display Network Impression Reporting

  • Demographics and Interests Reporting

  • DoubleClick Platform Integration We, along with third-party vendors such as Google, use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.

Opting Out of Google Services: Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add-on.

10. California Online Privacy Protection Act (CalOPPA)

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. We adhere to the requirements of CalOPPA:

• Users can visit our site anonymously.

• Our Privacy Policy link is easily accessible and includes the word ‘Privacy’, located on our homepage or the first significant page after entering our website.

• You will be notified of any Privacy Policy changes by an update on our Privacy Policy Page.

• You can change your personal information by emailing us or calling us.

11. Do Not Track Signals

We honor Do Not Track (DNT) signals. If a DNT browser mechanism is in place, we will not track, plant cookies, or use advertising that tracks your activity.

12. Third-Party Behavioral Tracking

We do not allow third-party behavioral tracking on our site.

13. Children’s Online Privacy Protection Act (COPPA)

We do not specifically market to children under the age of 13 years old. We do not knowingly collect Personally Identifiable Information from children under 13. If we become aware that we have collected PII from a child under 13 without verifiable parental consent, we will take steps to remove that information from our servers.

We do not let third-parties, including ad networks or plug-ins, collect PII from children under 13 on our site.

14. Fair Information Practices

In order to be in line with Fair Information Practices, should a data breach occur, we will take the following responsive action:

• We will notify you via email within 7 business days of becoming aware of the breach.

We also agree to the Individual Redress Principle, which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law.

15. CAN-SPAM Act

The CAN-SPAM Act sets the rules for commercial email. To be in accordance with CAN-SPAM, we agree to the following:

• Not use false or misleading subjects or email addresses.

• Identify the message as an advertisement in some reasonable way.

• Include the physical address of our business or site headquarters.

• Monitor third-party email marketing services for compliance, if one is used.

• Honor opt-out/unsubscribe requests quickly.

• Allow users to unsubscribe by using the link at the bottom of each email.

If at any time you would like to unsubscribe from receiving future emails, you can email us at info@computertalk.com or follow the instructions at the bottom of each email. We will promptly remove you from ALL correspondence.

16. Data Retention

We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (e.g., for tax, accounting, or other legal requirements).

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

17. Your Rights (Data Subject Rights)

Depending on your location and applicable law, you may have the following rights regarding your personal information:

• Right to Access: The right to request copies of your personal data.

• Right to Rectification: The right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

• Right to Erasure (Right to be Forgotten): The right to request that we erase your personal data, under certain conditions.

• Right to Restrict Processing: The right to request that we restrict the processing of your personal data, under certain conditions.

• Right to Object to Processing: The right to object to our processing of your personal data, under certain conditions.

• Right to Data Portability: The right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

• Right to Lodge a Complaint: The right to lodge a complaint with a supervisory authority if you believe your rights have been violated.

To exercise any of these rights, please contact us using the information provided in the "Contacting Us" section below. We will respond to your request in accordance with applicable law.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Edited" date. We encourage you to review this Privacy Policy periodically for any changes.

19. Contacting Us

If there are any questions regarding this Privacy Policy, you may contact us using the information below:

ComputerTalk Associates, Inc. 490 Norristown Road, Suite 251 Blue Bell, Pennsylvania 19422 United States Email: info@computertalk.com

Last Edited on: May 27, 2025